Intel® System Support Utility for Windows* operating system Version 4.2.0.0 Release Notes 

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July 22, 2025 

 

The Intel® System Support Utility for Windows* operating system (Intel® SSU) scans for system and device information to assist with customer support troubleshooting. The information can be viewed, saved to a file, or sent to customer support via the web. 

 

Note:  No personal information is collected. Intel is committed to protecting your privacy. For more information about Intel's Privacy Notice, please visit http://www.intel.com/privacy. 

 

 

 

Contents 

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What's New in This Release 

Operating System Support 

Search Functionality 

SSU Linux Output File 

Known Issues 

 

 

 

What's New in This Release? 

========================== 

Support for vPro Configuration Settings 

Security Updates/Fixes 

 

Operating System Support 

========================== 

Operating System (IA32 & X64)		        

Microsoft Windows Server 2008 R2	 

Microsoft Windows Server 2012		 

Microsoft Windows Server 2012 R2 

Microsoft Windows Server 2016	 

Microsoft Windows Server 2019 

Microsoft Windows Server 2022	 

Microsoft Windows Server 2025 

Microsoft Windows 7		 

Microsoft Windows 8.1			 

Microsoft Windows 8				 

Microsoft Windows 10			 

Microsoft Windows 11		 

 

 

 

Search Functionality 

========================== 

-Searches the summary or detailed view in the review page, and filter the results based on the search criteria provided.    

 

-The search is initiated as the user types, and SSU filters the output in the view to display only those items which match the search criteria.  If no matching items are found, the view will be empty.  

  

-The search field is case insensitive, and searches for substring matches.  For example, a search for Intel will match both of “Storage Device for Intel” or “Intel® Dual Band Wireless”.   

 

-The search uses the three basic Boolean operators AND, OR and NOT to focus the search criteria.                 

Example:  If a combination of AND and OR are used together, the search terms can be enclosed in parenthesis.  For example, Intel AND (storage OR graphics) 

 

-If the search parameters are not enclosed within parenthesis the search operators shall evaluate each operator/term(s) as it is encountered in left to right order.  For example, 

Example:  “Intel AND storage OR graphics” is evaluated as “(Intel AND storage) OR graphics” 

Example:  “Intel AND NOT Storage” is evaluated as “Intel AND (NOT Storage)” 

 

 

 

SSU Linux Output File 

========================== 

-SSU for Windows is capable of loading the SSU Linux output log for viewing in the User Interface. 

 

 

 

Known Issues 

========================== 

-GPU memory over 4GB is not shown correctly.